Privacy Policy

a. The personal information that I need to hold is as follows:

i. your name, telephone number, email address– stored on a google account, accessible only by me through a passcode or password protected smartphone or computer.

ii. Your address, pickup address (if different) and the last eight digits of driving licence number (date of birth and full licence number if I to book a test on your behalf)– on paper kept in a locked office.

iii. The name, telephone number and email address of the person who is paying for your lessons (if this is not you) - stored on a google account, accessible only by me through a passcode or password protected smartphone or computer.

iv. Information about your health or any medical condition or additional need that might affect your ability to drive or to take driving lessons.

b. I keep your personal details on file solely to allow me to contact you easily regarding your driving lesson appointments, your driving progress and driving test.  I will also keep a record of your progress.

c. For accounting purposes I use Waveapps.com. Only your name (and email address if you have requested invoices or receipts) will be stored on my account with Wave

d. If your fees are paid to me by someone other than you, I will provide updates on your progress to that person should he or she request it.

e. I will not share your data without your permission, except with proper authorities to facilitate the prevention or detection of crime or if required in the event of a road traffic incident during your lessons.

f. Dashcam – for instructional and insurance purposes I use a dashcam that records video footage of the road ahead and behind the car. This also records audio inside the car (I disable audio recording for driving tests). Video footage is usually overwritten every 48 hours. I will sometimes save and share video footage for instruction purposes. Although your voice may be heard in video footage, your identity will not be shared without your express permission.

g. I collect data direct from you, your parent or other party that pays for your lessons.

h. I will share information about payments with my accountant and HMRC for accounting purposes.  Dashcam footage may be shared with my insurance company, the police, the courts and solicitors if it is required as evidence of a road traffic incident or to manage a claim on my insurance.

i. I keep financial records for seven years to meet HMRC requirements.  I keep learner driver records for two years from the date of the last driving lesson.

j. You have the right to ask for a copy of the personal data I hold that relates to you.  If you think that information about you is incorrect or misleading you have the right to have the information corrected provided that you can demonstrate that it is incorrect. You can also request the erasure of personal data relating to you in certain circumstances where I do not require it to meet a legal obligation. You can also request restriction of processing so that your records are maintained beyond the usual retention period. You have the right to object to processing on the grounds that it causes you damage or distress and the right to take away a copy of your personal data in electronic format in certain circumstances.

If you are unhappy about the way I use your personal data or the way in which I respond to any request to exercise your data protection rights, you have the right to lodge a complaint with the Information Commissioner at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF